Shipping

Delays in shipping times may occur due to the Covid19 pandemic, so please bare with us, and allow 7-14 days delay.

WE SHIP WORLDWIDE 

Ponponia ships worldwide with cost variations depending on destination.

  • United states (with the exception of Hawaii)  - Standard shipping: $9.99
  • United states (with the exception of Hawaii) - Express shipping: $45
  • Australia - Standard shipping: $9.99
  • Australia - Express shipping: 45$
  • Rest of the world - Express shipping: 25$

Shipping & Fulfillment schedules:

Shipping Rates:

 

All orders will be processed within 3 business days from the day they are received, not including orders that contain pre-order items.

Standard shipping may take 8-16 business days (notwithstanding holiday rush seasons, destination country non working days or delays caused by the weather) 

Express shipping may take 2-7 business days (notwithstanding holiday rush seasons, destination country non working days or delays caused by the weather) 

With that been said, some delays in shipping procedures may occur due to the Covid19 pandemic, so please bare with us, and allow 7-14 days delay.

Orders including pre-order items will be shipped according to the advertised timeline of the pre-order items. if your order contains ready-to-ship as well as pre order items, they will not be divided into 2 packages unless requested and in that case shipping fee will apply for both packages.

All international packages will be provided with a tracking number and available for tracking at

https://ponponia.com/pages/ponponia-track-your-parcel

All prices in the shop do not include destination country taxes. Therefore, all orders are subject to potential customs taxes and fees according to country of destination internal policies. Unfortunately we are unable to advise in advance the amount you may be required to pay as it may vary from country to country.  

It may occur that different order items will be sent from different locations world wide in 2 or more different shipments, depending on our warehousing procedures. in that case you will be notified via Email. 

For any issues or inquiries please do not hesitate to contact us!--